Shipping & Returns

Shipping Policy

We Ship Worldwide

Products are shipped on the next business day after payment is confirmed. You will receive tracking number to follow the progress of your delivery. All shippings are registered.

Prices

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Payment Methods

We accept Credit Card, PayPal and MBWAY as payment method

Return & Exchange Policy

Returns

In this Christmas period we are accepting exchanges until January 15, 2023.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return send your item to the following address - Rua da Alegria 134A, 1250-007 Lisboa, Portugal

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Changes 

In this Christmas period we are accepting exchanges until January 15, 2023.

To change your item, please send us an email to worldwide@otherwise.shop confirming the availability of the product you want to change. After our confimation send your product(s) to the following address - Rua da Alegria 134 A, 1250-007 Lisbon, Portugal.